Last updated: August 29, 2025

PRIVACY POLICY

Welcome to Torch Innovation, at Torch Innovation we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://torch-innovation.com/ (the “Site”).

Last updated August 29,2025

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are small data files that are placed on your device or computer and often include an anonymous unique identifier to remember your preferences. You can manage or delete cookies through our cookie banner, browser settings, or mobile device settings. However, disabling cookies may affect the functionality of the website. 

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We may also receive Personal Information about you from third-party sources, such as third-party data providers.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

• To provide the products, services, features, programs, content and information you request.

• To contact you regarding products, services, programs, promotions or special events we believe may be of interest to you.

• To operate, maintain, and provide to you the best possible features, products, services, content and functionality of the Website and Services, and overall customer experience.

• To analyze visits to the Website and learn about the interests, preferences, demographics and behaviors of our visitors in the aggregate (e.g., across the country) and also on a personal level, so we can improve our products, services and programs and deliver to you the type of content, features, products, services, programs and promotions that you are most interested in.

• To process registration requests when you register for our programs, services or promotions, or otherwise administer your participation in our programs, services or promotions.

• To respond to your questions, requests, comments or complaints, and determine your satisfaction with our products, programs and services.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to the Website or Services or to provide you with notices about your account, including expiration and renewal notices.

• To compare and review your personal information for errors, omissions and accuracy.

• To prevent, detect or investigate any fraudulent, abusive or illegal act.

• In any other way we may describe at or around the time you provide the information.

• For any other purpose with your consent.

NEWSLETTER

The registration for our email marketing takes place on the website. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes the storage of the time of registration and confirmation as well as the IP address.

To subscribe to the newsletter, simply enter your e-mail address.

When you register for the newsletter, we use your e-mail address exclusively for our own advertising purposes to send you information about our offers and promotions as well as our company.

You can revoke your consent or subscription to the newsletter at any time with effect for the future. The legality of data processing based on the consent until revocation is not affected by the revocation. The revocation can take place via a link at the end of each newsletter or via a message to our contact data mentioned in the Impressum. We will immediately delete your data in connection with sending the newsletter.

You are not obliged to provide your e-mail address for sending the newsletter. However, the e-mail address is required to send you the newsletter. If you do not provide us with your e-mail address, we cannot send you our newsletter. The data will be stored until you revoke your consent.

We also use your personal information for our everyday business purposes such as security, processing orders, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

AGE OF CONSENT

Our Website is intended for users aged 18 and older. We do not knowingly collect information from individuals under 13. Using our Website from outside the U.S. implies consent for data transfer across borders.

CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

EUROPEAN RESIDENTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CALIFORNIA RESIDENTS

If you are a California resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CONTACT US

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@torch-innovation.com