We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; the shipping methods offered during checkout may differ based on your specific shipping address and the items selected.

If you have questions about international shipping please email info@torch-innovation.com.

Ground Orders normally take between 24-48 hours to ship out of our warehouses on business days. Orders placed with expedited shipping, if placed before the 1 pm EST, will ship the same business day.

We offer expedited shipping on US orders for $20. Orders placed with expedited shipping will ship via UPS two-day. Please note, Saturday and Sunday are not transit days for the expedited shipping service. If you place an order on Wednesday after 12 PM EST or on Thursday, it will likely be delivered on Monday.

Once your order is confirmed and the product has been shipped, you’ll receive a shipping confirmation link via email where you can track your order through our shipping partner.

For order questions, please email info@torch-innovation.com, please include order # in the email.

For order questions, please email info@torch-innovation.com,  please include order # in the email.

For order questions, please email info@torch-innovation.com.

At Torch Innovation we want to ensure our customers receive the highest customer service and satisfaction. We understand that sometimes the product is not what you expected. Accordingly, we are happy to accept returns for credit or exchange within 30-days of the invoice date on new or unused stock items (less shipping cost).  Items must be in the original packaging.

Shipping costs for items returned for credit or exchange are the responsibility of the customer.

Items damaged in shipping must be reported within 7 days.

* Returned merchandise that does not fall under these guidelines may be subject to a 10% restocking charge or may be returned to the customer.

To send a return request, please fill out the form on this page. Send a return request to info@torch-innovation.com with the order number and a form will be sent to you to process the return.

Shipping costs for items returned for credit or exchange are the responsibility of the customer.

Items damaged in shipping must be reported within 7 days.  Please email info@torch-innovation.com with the order number and issue.

Used items may not be returned for a refund or credit.

All sale products are final sale unless otherwise noted.

Great question. You can click here to submit your ideas, current challenges, or problems so we can use your insights to shape the future of our product line.

Yes we do! You can apply to be a Torch Innovation Partner here. Once we have reviewed your application and if you are accepted, you’ll be able to shop our products with wholesale quantities and pricing.

We collaborate with brands, coaches, athletes, and creative thinkers to bring new ideas into the world. From product development to campaign partnerships, we’re always looking for aligned collaborators who share our vision of meaningful innovation.

Reach out to partnerships@torch-innovation.com with a short introduction and what you’re hoping to create together. We review every inquiry with intention and look forward to hearing from you.